decent place but needs serious improvements

Check-in was smooth and the security guard was really friendly, making us feel a tad bit safer. The hot water pressure was surprisingly good, which is essential in the Texas heat. The hotel is conveniently located near local restaurants, like Taqueria Hacienda Tapatia, which had tasty breakfast tacos. I appreciated the accessibility features in the room, which were a nice touch for a disability-friendly space.

The overall cleanliness was very disappointing.

The stay was convenient and the pricing was attractive. There were nearby restaurants like Taqueria Hacienda Tapatia, perfect for breakfast tacos. The friendly security. It was a suitable option for a quick stay.

exceptional staff at hallmark inn and suites made my stay unforgettable

Professional, endearing, and hospitable staff.

would definitely return here

The room had air conditioning, a flat-screen TV, a microwave, and a private bathroom with body soap and shampoo. It was great that there was a fridge and plenty of towels available. Super nice security guard made us feel safer. We were close to local spots for breakfast tacos. The price was spot on too!

The stay was short, but the price was great and the location was convenient for visiting local attractions. The friendly security guard made us feel safer, which was a big plus. However, the condition of the room left much to be desired, and I was very uneasy about the overall cleanliness.

the hallmarked inn and suites had a great price. the security guard was super nice and made us feel safer, which was a big plus. we appreciated that it was the only place available when we needed a room. also, the proximity to local attractions was convenient.

It was just an appropriate option for a quick stop in San Antonio with high value for money. The floors always felt wet around the refrigerator. Bring your own snacks since the vending machine might eat your change.

Dining? You can't beat the local spots like Taqueria Hacienda Tapatia just around the corner, serving up killer breakfast tacos. Also, being near restaurants is always a win. Plus, the hot water pressure was on point for those Texas summers!

Now, let’s be real—a hotel crawling with cockroaches ain't exactly my idea of a staycation. The management didn’t seem to care much about the pests, and that vibe definitely took the shine off my trip.

Cockroaches everywhere ruined my stay.

I was pleasantly surprised by the cozy King Room and the super comfy bed during my stay. The hotel also had a nice little pool area and a cozy lounge where I could unwind. One downside was the occasional noise from outside, but it didn’t ruin my experience. 😊

Great price offers a solid deal if you're in a pinch. Proximity to local eateries ensures you won't go hungry, especially with breakfast tacos nearby.

However, the place is marred by serious cleanliness issues. My first room was infested with live cockroaches, contradicting any claims about pest control, and when I switched rooms, it came with similar problems. I found myself sleeping fitfully due to bugs crawling over. To top it off, I encountered suspicious activity outside that made me uncomfortable. Surely, the constant noise from nearby highways doesn't help either, becoming a background soundtrack I didn't sign up for. This hotel could use some serious renovations and pest management to regain any semblance of appeal.